With the security of this many families at stake, the price of admission to the two-day team effectiveness assessment and training workshop was courage. Along with a quick look at their strengths, team leaders were required to make a close inspection of their vulnerabilities. For some, a culture of collaboration was being undermined by the failure to appreciate the value of different perspectives. For others, the challenge of innovation was being neutralized by the wish to stay comfortable with common ground and the status quo. For still others, recent personnel changes had stymied their ability to refocus on their new circumstances with poise and resilience.
Vulnerability creates opportunity. Insight empowers action. By the end of the workshop, leaders had digested their assessment results and shared each other’s experience and expertise to forge action plans targeting measurable change in performance. Their interventions will happen quietly behind the scenes. The results will unfold in your living room. When your financial adviser sits down to discuss your family’s long term goals, he or she will be coming from a leader who has made a deliberate investment in supporting the mission, values, and development of his or her team.
One workshop. Two days. Thirty-six leaders. Five-hundred-plus financial services professionals. Thousands of lives.