Seeing the World Through Your Teammate’s Eyes

Our contribution to our teams includes a history of bias. We each see the world through a unique lens filtered by a blend of past experiences and learning style. Often, innovation is hampered by bias. We believe we are considering every possible angle yet we’re limited by the boundaries of our own perspective. Alternate views are alien and cause discomfort if they don’t fit the tidy little universe we’ve created. What might happen if we turned it upside-down? Reflect on these two examples:

Learn More

The “Chemistry” Factor in Teams

What’s the secret sauce? On paper, it’s easy to assemble the right mix of talent to predict team success. Just stock the team with leadership, deep skills in the specialization area of the project, a diligent group of worker bees, and reliable administrative support. The rest will take care of itself, right? Unfortunately, not. Once you blend in the human element, most teams find ways to struggle as conflict, mistrust, fear, and resistance to change impact the group’s direction. So, where does positive team “chemistry” come from?

Learn More

Insight Minus Action Equals Frustration

Doctors diagnose before they treat. Teachers assess learning needs before crafting lesson plans. Risk managers evaluate danger before implementing safety measures. Coaches scout defenses before designing offensive schemes. Action follows insight. Understanding what to do is a much different task than doing it. Unfortunately, many teams get stymied after the analysis. You can build a strategic plan with good intentions but you only frustrate the team if everyone is too busy to execute.

Learn More

The Partnership Impact

The wellness of a team is often determined by the health of the partnerships in leadership. In families, the quality of the marriage has a significant impact on the life of the children. In business, the relationship with the chief executive and his or her operations leaders usually shapes the delivery of the organizational mission. Likewise, dysfunction in these partnerships is the fastest way to undermine a team’s effectiveness. What if you could quickly assess the health or sickness of your most important partnership?

Learn More

Crisis to Opportunity: The Best Time to Reboot a Culture

It ends with a mass exodus. It begins with key talent frustrated with lack of support being lured to greener pastures. The mounting turnover consumes too much of leadership’s time and attention. The team soon spirals to survival mode where tasks related to mission and vision become low priorities. All effort is focused on urgent recruitment, just-in-time training, and plugging holes. Although painful, it’s perfect timing to reboot the culture.

Learn More

Buffering the Team from Dysfunction

It’s often necessary for small, internal teams to insulate themselves from the toxic elements of the larger organization. Perhaps the broader workplace sanctions disrespect while the members of a single department value civility and trust. Maybe the sins of the company aren’t sufficiently unacceptable to warrant leaving the job especially when strong friendships have been built on the smaller team. How might a workgroup in this situation move forward?

Learn More

Six Steps to Change a Culture

Changing the culture of a workplace takes a long time. Basic science tells us that living things seek sameness. Even a loosened violin string will tighten itself back up until its new norm has been stabilized. The longer the history of broken morale, the harder it is to set and sustain a new mood. Unless the desired future is enforced consistently, old ways slip back into place. By tolerating unhealthy words and actions, you communicate permission for them to define the values of the group.

Learn More