Insight Minus Action Equals Frustration

Doctors diagnose before they treat. Teachers assess learning needs before crafting lesson plans. Risk managers evaluate danger before implementing safety measures. Coaches scout defenses before designing offensive schemes. Action follows insight. Understanding what to do is a much different task than doing it. Unfortunately, many teams get stymied after the analysis. You can build a strategic plan with good intentions but you only frustrate the team if everyone is too busy to execute.

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The Partnership Impact

The wellness of a team is often determined by the health of the partnerships in leadership. In families, the quality of the marriage has a significant impact on the life of the children. In business, the relationship with the chief executive and his or her operations leaders usually shapes the delivery of the organizational mission. Likewise, dysfunction in these partnerships is the fastest way to undermine a team’s effectiveness. What if you could quickly assess the health or sickness of your most important partnership?

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Crisis to Opportunity: The Best Time to Reboot a Culture

It ends with a mass exodus. It begins with key talent frustrated with lack of support being lured to greener pastures. The mounting turnover consumes too much of leadership’s time and attention. The team soon spirals to survival mode where tasks related to mission and vision become low priorities. All effort is focused on urgent recruitment, just-in-time training, and plugging holes. Although painful, it’s perfect timing to reboot the culture.

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Buffering the Team from Dysfunction

It’s often necessary for small, internal teams to insulate themselves from the toxic elements of the larger organization. Perhaps the broader workplace sanctions disrespect while the members of a single department value civility and trust. Maybe the sins of the company aren’t sufficiently unacceptable to warrant leaving the job especially when strong friendships have been built on the smaller team. How might a workgroup in this situation move forward?

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Six Steps to Change a Culture

Changing the culture of a workplace takes a long time. Basic science tells us that living things seek sameness. Even a loosened violin string will tighten itself back up until its new norm has been stabilized. The longer the history of broken morale, the harder it is to set and sustain a new mood. Unless the desired future is enforced consistently, old ways slip back into place. By tolerating unhealthy words and actions, you communicate permission for them to define the values of the group.

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Current State and Desired State

Every relationship, team, and organization can become more effective. Few, however, are ready to take on the burden of evolving. Living, breathing ecosystems are always in a temporary stage of development. Teams, therefore, are constantly faced with a choice about attending to or ignoring the symptoms indicating the need to adapt. Most opt for the comfort and consequences of staying the same. Consider these six motives for embracing the discomfort of growth and moving your team forward:

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We’re Stuck. What Do We Do?

Ask three simple questions and then choose a course of action:

  1. Where is our team in its lifecycle?
  2. Why are we in this stage?
  3. What should we do to move our team forward?

All teams travel through predictable cycles of investment, trust, innovation, and change. Knowing where you are validates the emotional reaction to current challenges. Understanding why the team is experiencing any obstacle is the key to getting unstuck. A diagnosis ignites an action plan. Consider this simple model:

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