The 10 Key Measurements of Effective Teams
Benchmarks provide a snapshot of momentary excellence. Eventually, the measurement will be surpassed as teams strive for continuous improvement. An assessment reveals the wellness of the current state and a diagnosis of where attention would be most fruitful. Choose whatever scale you wish – unhealthy to healthy, unproductive to productive, disengaged to engaged, stagnant to growing, resistant to adaptable – and measure your team. On a continuum from “1” to “5,” with five being desirable, how does your team rank in the following metrics?
- Team Norms: Are our day-to-day interactions true to our values?
- Mission Alignment: Is our team mission clear and is everyone on-board?
- Constructive Conflict: Do teammates handle differences with maturity?
- Connection: Do teammates connect and collaborate?
- Respect: Is our workplace a trusting and respectful environment?
- Accountability: Do teammates hold themselves and each other accountable consistently?
- Smart Risks: Are we supported in sharing new ideas and perspectives?
- Innovation: Does we support exploration and discovery when solving problems?
- Change Management: Are there any unresolved issues keeping the team stuck?
- Refocusing: Have we embraced our new opportunities?
How often should you measure? For teams with seasonal business, it’s wise to engage a pre- and post-assessment at the front and back of each season. For those with quarterly targets, four assessments a year might make the most sense. Either way, knowing which strengths to leverage and which weaknesses to mitigate keeps the team evolving in a healthy, productive, and engaged direction.