The 10 Key Measurements of Effective Teams

Benchmarks provide a snapshot of momentary excellence. Eventually, the measurement will be surpassed as teams strive for continuous improvement. An assessment reveals the wellness of the current state and a diagnosis of where attention would be most fruitful. Choose whatever scale you wish – unhealthy to healthy, unproductive to productive, disengaged to engaged, stagnant to growing, resistant to adaptable – and measure your team. On a continuum from “1” to “5,” with five being desirable, how does your team rank in the following metrics?

  1. Team Norms: Are our day-to-day interactions true to our values?
  2. Mission Alignment: Is our team mission clear and is everyone on-board?
  3. Constructive Conflict: Do teammates handle differences with maturity?
  4. Connection: Do teammates connect and collaborate?
  5. Respect: Is our workplace a trusting and respectful environment?
  6. Accountability: Do teammates hold themselves and each other accountable consistently?
  7. Smart Risks: Are we supported in sharing new ideas and perspectives?
  8. Innovation: Does we support exploration and discovery when solving problems?
  9. Change Management: Are there any unresolved issues keeping the team stuck?
  10. Refocusing: Have we embraced our new opportunities?

How often should you measure? For teams with seasonal business, it’s wise to engage a pre- and post-assessment at the front and back of each season. For those with quarterly targets, four assessments a year might make the most sense. Either way, knowing which strengths to leverage and which weaknesses to mitigate keeps the team evolving in a healthy, productive, and engaged direction.