Browse by Category

The Intimacy of Teams

The eyes of the 21-year-old college student lit up as she raised her hand. She had experienced an epiphany. Suddenly, the theory of effective teaming crystallized when she applied it to a current romantic relationship. “I have a personal responsibility for my contribution to the relationship I’ve joined,” she observed. “The entity itself needs to be nurtured and cultivated.” Not surprisingly, the same “ah-ha” moment had occurred in a recent executive coaching conversation in a global telecommunications company with a senior leader twice her age.

Continue Reading

Mr. Toxic

“But, he’s our top performer.” Many teams are graced by the dilemma of managing the coworker who leads the pack in business performance but poisons every human he touches on the way to his personal success. Leaders are beset with the fallout while the cash register keeps ringing. Mr. Toxic has become indispensable.

Continue Reading

Equifinality

A widely respected Fortune 500 company has decided to sponsor a race. It’s a race to high performance. Although the winners will be judged by achieving common business goals, the route each team takes to get there is up to them. Each of the forty teams in the race will have a different starting point.

Continue Reading

You’re in the Big Leagues Now

Professional sports teams kick off each season with a fan fest where loyal supporters mob a local hotel for a chance to shake hands or get an autograph from a hero. Optimism always reigns. Each new season is filled with hope and dreams of a playoff appearance. Behind the scenes, executives collaborate to put the best product on the field.

Continue Reading

Converting the Disengaged

Gallup’s 30/50/20 metric seems to hold true in any industry. You know the breakdown – in any given workplace, about 30% of the employees are engaged – they would run through a wall for the organization. About 50% of the employees are disengaged. They’re not really hurting the business with intent. They come to work, do their jobs, and collect their paychecks. These are not the folks, though, you’d ask to go the extra mile. And then, there’s the 20% of the work team that is actively disengaged. Not all of these employees are intentionally trying to harm the workplace. In most cases, they’ve simply decided to devote the bulk of their energy to perpetuating toxicity.

Continue Reading